Frequently Asked Questions

Orders & Shipping

How long does shipping take?
Shipping times vary depending on your location and the product. Most orders are delivered within 7-21 business days. You'll receive a tracking number once your order has shipped.

Do you ship internationally?
Yes! We ship to many countries worldwide. Shipping costs and delivery times may vary by destination.

Can I track my order?
Absolutely. Once your order ships, you'll receive an email with a tracking number so you can follow your package every step of the way.

Returns & Refunds

What is your return policy?
We accept returns within 30 days of delivery for items in their original condition. Please contact us to initiate a return.

How long does a refund take?
Once we receive and inspect your return, refunds are typically processed within 5-10 business days to your original payment method.

Products

Are your products authentic?
Yes, we are committed to selling only genuine products. If you have any concerns about a specific item, feel free to contact us.

What if I receive a damaged or wrong item?
We're sorry to hear that! Please contact us within 7 days of receiving your order with photos of the issue and we'll make it right.